The Founder
Eric A. Adames —
Founder & Principal
Eric has spent more than two decades helping financial institutions close the gap between strategic intent and execution reality. His work spans both the United States and Latin America — from growth-stage banks navigating their first regulatory maturity cycle to large cooperatives rebuilding their governance infrastructure under active supervisory pressure.
What shaped his approach to this work was not a textbook framework. It was repeated direct experience of the same failure mode: institutions that commission rigorous strategies, build credible plans, hire capable people — and then watch the organization absorb the plan without changing. The report gets filed. The next crisis arrives. The cycle repeats.
The institutions that break the cycle share one characteristic: leadership that is willing to be challenged, not just advised. Eric's role — and SendoAgil's model — is built around that distinction. We are not here to validate what an institution already believes. We are here to identify what is actually blocking transformation, name it directly, and build the capability to move through it.
"The sector doesn't need more reports about what's broken. Every CEO in this room already knows what's broken. What they need is someone willing to tell them which of their current decisions are making it worse — and what to do differently in the next 90 days.
— Eric A. Adames, Founder, SendoAgil
Why This Sector
The sector where the stakes are highest and the tools are least developed.
SendoAgil's focus on cooperative financial institutions is not a positioning decision. It is a conviction. Cooperatives, Cajas, and Credit Unions across Latin America serve populations that commercial banks ignore — 40 million members across nearly 5,000 institutions managing $181 billion in assets.
Most of the transformation frameworks designed for this sector were built for commercial banks with professional boards, dedicated strategy functions, and capital structures that allow for error. The cooperative sector has none of those conditions. It operates under democratic governance constraints, politically complex Consejo dynamics, and margin pressure that makes every capital allocation decision consequential.
That is the environment SendoAgil was built for.
The Firm
Built for this moment in this sector.
Our partner model is deliberate. The cooperative financial sector's transformation challenges are deeply local — shaped by specific regulatory timelines, country-level morosidad dynamics, and the particular political and cultural context of each institution's governance. We build local capability into every engagement by design.
These five disciplines are not service lines that operate independently. They are integrated capabilities deployed together — because institutions that fail do so at the intersection of all five, not at the failure of one.
See Full Offer →SendoAgil operates through a curated network of sector-specific partners in each priority market — professionals with existing regulatory knowledge and institutional relationships.
Trusted by financial institutions across Latin America
What Clients Say
The measure of this work is what changes after we leave.
Eric was the leader of the effort — skillfully connecting with executives, exposing voids, holding up the mirror, speaking truth, and professionally holding leaders accountable in their transformation.
The next testimonial here will come from a CEO or Consejo President of a cooperative financial institution — the highest-priority content gap on this page.
Coming — Phase 2